Effective Date:
April 19, 2025
Thank you for using
Biru Group,
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect the following types of information to deliver our services effectively:
Personal Data:Information you voluntarily provide such as your name, phone number, email address, and service or vehicle details.Automatically Collected Data:Data collected through your use of our platform, including browser type, IP address, device type, and general location data.
How We Use Your Information
We use the information we collect for purposes such as:
Delivering and managing our AI-powered customer retention servicesSending automated follow-ups including SMS, voice messages, and appointment remindersImproving our services through analytics and performance monitoringProviding customer support and service updates
Sharing Your Information
We do not sell your information.
We only share data with trusted service providers and platforms essential to delivering our automation services. These include, but are not limited to:
Google SheetsMake.com (Integromat)GoHighLevel (CRM platform)
Each third-party platform we use adheres to its own privacy and data security standards. We ensure all integrations meet minimum data protection requirements.
Data Security
We use industry-standard security measures — including encryption, access controls, and data minimization — to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no system is 100% secure. We encourage you to take precautions, such as not sharing login information and avoiding the reuse of passwords across platforms.
Your Choices
You may opt out of automated communications (SMS, email, or voice reminders) at any time by replying STOP, clicking unsubscribe links, or by contacting our support team.
You may also request that we delete or correct your personal data, subject to any applicable legal obligations.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or platform notice.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Biru Group — Windsor, Ontario, Canada